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British Airways, Ryanair Facing Probe for Lack of COVID-19 Refunds

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British Airways, Ryanair Facing Probe for Lack of COVID-19 Refunds

British Airways and Ryanair are under investigation to find out whether the firms breached consumer laws by not offering refunds to customers for cancelled flights due to the COVID-19 pandemic.

The Competition and Markets Authority (CMA) said the companies should have issued refunds for the cancelled trips when planes were grounded due to the pandemic.

Investigators would be writing to both airlines and would also look at whether refunds should have been given where flights took place but non-essential travel was banned due to lockdown restrictions.

During the pandemic, BA offered vouchers or rebookings, while Ryanair provided the option to rebook, the CMA added

Legally, customers are entitled to a cash refund within 14 days.

British Airways, Ryanair Facing Probe for Lack of COVID-19 Refunds

The watchdog said: “The CMA is concerned that, by failing to offer people their money back, both firms may have breached consumer law and left people unfairly out of pocket.

“It is now seeking to resolve these concerns with the companies, which may include seeking refunds, or other redress, for affected customers.”

CMA chief executive Andrea Coscelli added: “While we understand that airlines have had a tough time during the pandemic, people should not be left unfairly out of pocket for following the law.

“Customers booked these flights in good faith and were legally unable to take them due to circumstances entirely outside of their control.

“We believe these people should have been offered their money back.”

The agency added that it should not be assumed either airline has broken the law.

A spokesperson for British Airways said the company had issued more than three million refunds.

”We continue to offer highly flexible booking policies at the same time as operating a vastly reduced schedule due to government-imposed travel restrictions, and we have acted lawfully at all times.

“It is incredible that the government is seeking to punish further an industry that is on its knees, after prohibiting airlines from meaningful flying for well over a year now.

“Any action taken against our industry will only serve to destabilize it, with potential consequences for jobs, business, connectivity and the UK economy,” the spokesperson said.

It comes after the CMA launched enforcement action against several package holiday firms, forcing them to agree to offer cash refunds to customers.

In May, package holiday firms Teletext Holidays and Alpharooms agreed to hand back 7 million pounds (9.9 million dollars) to customers who saw their holidays cancelled due to the COVID-19 pandemic.

It follows similar agreements made by LoveHolidays, Lastminute.com, Virgin Holidays and Tui UK, after thousands of customers complained that the companies had failed to refund them for cancelled trips.

The travel sector has been one of the hardest-hit during the pandemic.

It has faced the most scrutiny from the CMA, which wrote to more than 100 firms reminding them of their responsibility to process all refunds within 14 days by law for any cancellations.

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Dangote’s $2 billion Urea Fertilizer Plant Pushes Out 120 Trucks Everyday

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Dangote's $2 billion Urea Fertilizer Plant Pushes Out 120 Trucks Everyday

After months of speculations, Dangote Urea fertilizer is now finally on sales nationwide and it currently pushes out a minimum of 120 trucks per day across the country.

 

Group Executive Director, (Strategy, Capital Projects & Portfolio Development) · Dangote Industries Limited,  Devakumar  Edwin, revealed to the press over the weekend that the Plant which has the capacity to turn out more than 4,500 tonnes of urea per day will conveniently meet the local demand and even produce for exports.

 

According to him: “…We have the capacity to turn out 4,500 tonnes of Urea everyday…this is a bulk application fertilizer…each crop in Nigeria or globally will require Nitrogen and this is a rich fertilizer, having 46 per cent nitrogen…The company has the capacity to meet local demand and also export to African countries… Currently the demand is less than 1 million tonnes and we alone can  produce 3 million tonnes, so we can easily meet local demand and also produce for export to other west African countries.”

READ ALSO: Dangote Fertiliser Commences Production Of Urea

Aside fertilizer production, the company, according to Edwin is already working to support the farmers with training on application of the fertilizer and even establish laboratories across the country for proper soil examination.

 

“The uniqueness of this plant, apart from the fact that we are producing is the focus on farmers’ support, on training, education, development as we are now establishing laboratories across the country and even mobile laboratories where we can go drive around and take soil samples for proper examination to effectively grow the agricultural outputs across the country”

 

The Urea Fertilizer plant was built to tap into Nigeria’s demand for fertilizer, a critical component of achieving food sufficiency for Africa’s most populous country.

The Fertilizer plant is expected to manufacture 3 million metric tonnes of urea per annum, with a view to reducing the nation’s fertilizer imports, and generating $400m annual foreign exchange from export to Africa countries.

 READ ALSO: Nigeria on The Way to Becoming Regional Fertilizer Capital – Buhari

Meanwhile, marketers and farmers in Kano have described the newly introduced Dangote Fertilizer as a game-changer and a forecast for the expected agricultural revolution in the country.

Marketers and farmers who were apparently excited, over the weekend welcomed the more than ten trucks that entered Kano markets at the weekend.

Speaking at the event organized by Dan Hydro Company in Kano to mark the introduction of the fertilizer into the northern market, chairman of the Kano state Agro Dealers Association Alhaji Shuaibu Akarami said agro-dealers have confidence in Dangote fertilizer as they have in all his products, adding that as a dealer who spent decades in the business he has discovered that Dangote fertilizer will have no problem penetrating the market in the North.

“I have checked the product and have found out that it will have no problem penetrating the market. With my experience in agro products, I can authoritatively say the product has met our expectations and that has confirmed the confidence we have in Dangote fertilizer and other sister products of the Dangote Group,” he said.

The Dan-Hydro fertilizer Company in Kano which took delivery of the first batch of trucks in Kano said the timing and strategy for the introduction are rife.

Head of operations, Dan- Hydro operations Mr. Hamadi Sekou Drammeh said the Dangote fertilizer conforms to all set standard required by the regulatory agencies.

He said the phenomenon of perennial shortage of the fertilizer product will be over in the country.

He said as part of its public enlightenment plan, the company was going to work with all stakeholders in the agricultural sectors.

In the same vein, Sales Manager of Dan Hydro Mr. Sulaiman Tanko assured that the product will be sold at a reasonable price that will enable fair competition in the market. 

 

 

 

 

 

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NGX Limited Launches Enhanced Brokers Performance Ranking Report

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NGX Limited Launches Enhanced Brokers Performance Ranking Report

Nigerian Exchange Limited (NGX) has launched an enhanced broker performance ranking report designed to provide detailed insight into the performance of Trading License Holders across asset classes and improve participation in other exchange products. The new ranking report was launched on Thursday, 10 June 2021, via a webinar themed, “The New Broker Performance Ranking: An Analytics Approach”.

The new Broker Performance Report, which shows the performance of Brokers ranked by the weighted calculated points in deals, volume, and value across all asset classes, comes in three different levels, distinguished by fields to be displayed.

READ ALSO: NGX Group launches new brand identity and website

In his opening remarks, the Divisional Head, Trading Business, NGX, Mr. Jude Chiemeka, noted that;

Today’s traditional asset managers and stockbrokers find themselves increasingly pressured by demands to monitor and measure their activities in all asset classes (Equity, Debt, ETFs), as the regulator and operating environment require better tracking, monitoring, and reporting of market activities. At NGX, we came up with the new Broker Performance Ranking report as one of the solutions to this challenge”. 

“The new Broker Performance Ranking adopts an analytical approach in determining the total ranking of the brokers. It shows the performance of brokers (Volume, Value and Deals) in different asset classes (Equity, Bond and ETPs) and ranks brokers by weighted average performance across all asset class. Thereby providing a level playing field and fair recognition for active market participants”, Mr. Chiemeka added.

Through frequent communications across its touchpoints and engagements such as this webinar, NGX is working tirelessly to ensure that Trading License Holders and other stakeholders are empowered with information to deliver more values

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TotalEnergies: 50% Gas Energy Mix To Be Achieved By 2030

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TotalEnergies: 50% Gas Energy Mix To Be Achieved By 2030

Mr. George Oguachuba, Executive Director  Commercial, and Strategy, TotalEnergies says the company targets a 50 percent gas energy mix by 2030.

Oguachuba made this known at a panel discussion at the 4th Nigeria International Petroleum Summit in Abuja on Thursday.

READ ALSO: The African Energy Chamber’s Investment Committee commits to facilitate investments worth

”As a company and a business,  the strategy is to become more and more as a company and our target is that by 2030 we should have about 50 percent gas energy mix in TotalEnergies.

”And this coincides with Nigeria government as it announced Decade of gas, saying that gas will play a significant role in the country’s economy,” he said

He said that the company had started monetization of gas resources to put in infrastructure for the delivery of gas to end-users.

He added that they are also putting up pipelines for the delivery of gas to the domestic action.

“We have another option which is 300 million gas pipeline dedicated for supply for domestic gas obligations with government and we have signed three contracts on it.

He noted that the company was faced with challenges of appropriate price, how to make sure that gas gets to end-users,  among others

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